Thank you for visiting my web site. It is unfortunate that you are looking for information on this site. However, there is a fix for your issue! This site is a listing of the more commonly occurring issues and possible fixes, plus a few more. For a more complete listing of sites available to you for research on Movie Maker, see this forum post... Where To Find Movie Maker Support.

I will state for the record, that this site does not "re-invent the wheel". It is an attempt to put a lot of common issues all in one place to expedite getting back to what you want to do...MAKE MOVIES!

Most of what you see here on the site are excerpts from other sites, posts in the forum, and some are even written by me. Think of it as a recompilation site.

In all fairness, I have elected to not credit the individual sources for a few reasons. Time to track down that information, space, but mostly I don't want to offend anyone if I overlooked the inclusion, or if my source was not the original source. My apologies up front! I hope inclusion of the data itself is thanks enough. The result of this effort is what you find here at "Desilucy's Place".

In my earlier days of electronics training (back when TV's still used vacuum tubes and CRT's), there was a seven step troubleshooting procedure. Step one was "Operate Equipment". Let's explore that step a bit... It's first because, you as the technician, needed to see for yourself what the equipment does or doesn't do. In this case, your computer and Movie Maker are the equipment. Since you are here, you don't have the luxury of having someone troubleshoot the issue for you...you now assume both roles of client and technician. In the forum, I've seen a number of instances where the poster and the member who is trying to assist, make assumptions on what has been tried already to resolve the issue. This assumption often results in wasted time for both parties as the problem may have been an easy fix that was overlooked.

Please make sure you read the section below on "Things You Should Know" and the "Troubleshooting Basics" section on the page corresponding to the operating system version (XP or Vista), you are having trouble with to avoid this scenario. They are a "must read and do" step before proceeding - you'll be glad you did.

Once you have read those, the most common issue I see are symptoms exhibited by Movie Maker resulting from usage of incompatible source files. For a more in depth look at this issue, take a look at Skier-Hughes File Type Compatibility Tutorial.

Please take time to explore the various sections of my site and let me know how I can improve it to better meet your needs.

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"Things You Should Know"

1. Minimal explanations as to "WHY" will be covered here. If you are uncomfortable with what you see here, more in depth looks are available at many sites. Those sites are listed on my "Toolbox" page. I would encourage you to not only research your issue and suggested solutions, but seek the assistance of a friend who is more versed in the "techie" side of the world of computers.
   
   
2. Some problems are easily fixed, while others will require a more in-depth look at the two main sites for researching Movie Maker issues:
   
   
   PapaJohn's site
   Skier-Hughes site
   
   NOTE: If you suspect you have a virus or malware issue, I urge you to visit TechSupportTeam.org
   You can get free assistance to clean your system.
   
   The solutions will vary depending on your computer specs and what you have loaded on your system. I hope that many of you are able to quickly find a resolution and get back to your movie making projects. I would ask that you assist me in keeping this site updated by emailing your problems/resolutions. You can do that by going to my "Contact Me" page.

visitors since Dec 7, 2006